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Introduction
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Product Overview
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Reporting
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Reminders
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Queries
| Product Overview |
| OmTrends is an easy-to-use case management system for recording, tracking, analyzing and reporting issues, demographics of constituents using the office, departments addressing the issues, and other important, non-confidential information. |
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Drop-down lists are fully configurable-
Ombuds put their organization's titles, divisions, etc. in the lists.
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Case details are also flexible, including 3 levels of case categories and formal channel involved.
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