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RESOURCES AVAILABLE FOR DOWNLOAD CEO/Board Directors Benefits of an Ombuds Program to Corporate Governance   Arlene Redmond & Randy Williams   Directors Monthly, Nov 2003; National Association of Corporate Directors Board Champions for the Ombudsman   Jonathan E. McBride and James S. Hostetler   NACD – Directors Monthly May 2008 – 15 Cultivating Effective Corporate Cultures: A Global Study of Challenges and Strategies 2008-2018   Randy Williams, Co-Author and Contributor   American Management Association/Institute for Corporate Productiviy Magnifying Customer Focus: A study of current trends and future possibilities 2006-2016   Randy Williams, Co-Author   American Management Association/Human Resource Institute Ombudsman to the Rescue   Redmond, A., Daigneault, M. and Williams, R.   Board Member Restoring Corporate Integrity and Public Trust   Redmond, Williams & Associates, LLC   Summary of Presenters, Conference Board Conference, April 2003 The Keys to Strategy Execution: A Global Study of Current Trends and Future Possibilities 2006-2016   Randy Williams, Co-Author   American Management Association/Human Resource Institute Corporate Secretaries, Legal, Compliance & Ethics Officers HRI Summary of The Ethical Enterprise   Human Resource Institute   American Management Association Ombuds? Sounds Familiar...   Randy Williams & Arlene Redmond   Corporate Counsel, Feb 2001; New York Law Journal Sarbanes-Oxley Act of 2002--Another Opportunity for Ombuds   Charles L. Howard, Esq., Shipman & Goodwin, LLP   White paper The Ethical Enterprise HRI AMA Research   American Management Association/Human Resource Institute   American Management Association The Ombudsman and the Corporate Secretary   Redmond, Williams & Associates, LLC   The Corporate Secretary & Governance Professional, Jan 2005; Society of Corporate Secretaries & Governance Professionals The Organizational Ombuds: Complementing the Ethics Office   Arlene Redmond & Randy Williams   ethikos and Corporate Conduct Quarterly; Sept-Oct 2003 Three Chief Compliance Officers' Points of View on the Value of an Ombudsman Program   Arlene Redmond & Randy Williams   Compliance & Ethics, May 2005 When Formal Channels Are Not Enough--The Advantages of an Ombuds Program   Richard Starr, Randy Williams & Arlene Redmond   Association of Corporate Counsel Docket Human Resources Executives A Best Practice in Corporate Governance   Randy Williams & Arlene Redmond   Strategic Insight, Nov 2004; Human Resources Institute Ethics, HR and the Importance of Ombuds Programs   Randy Williams & Arlene Redmond   Human Capital Strategy, Jan 2005; Human Resources Institute Organizational Ombudsman Program: A Governance and Trust Strategy   Randy Williams & Arlene Redmond   Restoring Trust: HR's Role in Corporate Governance; 2003, Human Resource Planning Society Risk Management & Security Officers Enter the Watchmen: The Critical Role of an Ombuds Program in Corporate Governance   Arlene Redmond & Randy Williams   Risk Management; Sept 2004; Risk and Insurance Management Society, Inc Ombuds: Effective Facilitators of Internal Fraud Reporting   Arlene Redmond & Randy Williams   White Collar Crime Fighter, May 2005 Ombuds Call to Action - Now is the Time   Randy Williams & Arlene Redmond   ombudsmanNEWS; 2004; The Ombudsman Association The Compleat Ombuds: A Spectrum of Resolution Services   Margo Wesley   CPER Journal, June 2004